Police Department and Organization Ppt free essay sample

Most local law enforcement agencies are small in size and employ many civilians for data processing, finger printing and other clerical duties. Local law enforcement agencies are responsible for patrolling an area or jurisdiction, the apprehension, detention of adult and juvenile criminal suspects, for providing emergency services, community service and relations, criminal and forensic investigations, and enforcing traffic laws. Most local law enforcement agencies also â€Å"perform a standard set of functions and tasks and provide similar services to the community: these include the following: traffic enforcement, narcotics and vice control, accident investigations, radio communications, patrol, peace keeping, crime prevention, property and violent crime investigations, finger printing processing, death investigations, and search and rescue ( Siegel, Senna, 2008). Many local law enforcement agencies have become very involved with schools and the citizens of the community. Many schools have officers on campus to assist teachers and students. Local police also have programs like D. A. R. E. that help educate children and parents about the signs of drug use, the dangers of drug use and domestic violence issues. The rural and outlaying county areas of a city are under the care of the Sheriff’s Department. The Sheriff provides law enforcement to residents living in the county area. Just like local or city police a Sheriff’s Department can vary in size. The Sheriff’s Department’s are assigned their duties by State law and have the primary responsibility for investigating violent crimes in their jurisdiction (Gaines, Miller, 2006). Local police and a Sheriff perform basically many of the same tasks however there are differences between the two agencies. For instance the Sheriff’s Department officers participate in the daily operations of jails. Sheriff Officers are also called upon for search and rescue operations, and Sheriff’s are more involved with the courts than local police officers (Gaines, Miller, 2006). Also local law enforcement agencies perform more traffic related tasks than the Sheriff’s Department. Another important department under the operation of the Sheriff’s Department is the County Coroner’s Office. A County Coroner’s duties vary from county to county but their main function overall is to investigate all unexplained, unnatural, or suspicious deaths (Gaines, Miller, 2006). Coroner’s assist law enforcement agencies with homicide investigations to help determine the accurate cause of death and when and how and an individual was murdered. Here’s another interesting fact; if a Sheriff is arrested or forced to leave his or her position then the County Coroner becomes the main law enforcement officer for that county. The State Police are our most visible for of law enforcement on our highways today. Originally state law enforcement agencies were created to â€Å"assist local police agencies that did not have adequate resources available for crime solving, forensics, and arrest, to investigate criminal activities that have crossed state lines, to provide law enforcement to county and rural areas and to control labor and strike movements (Gaines, Miller, 2006). Today State law enforcement agencies focus on enforcing traffic laws, regulating traffic, investigating motor vehicle accidents and investigating violent crimes. State law enforcement agencies have a wide variety of functions and responsibilities. Basically State police provide the same types of services as local law enforcement agencies except that the State Police may use his or her power throughout the state they work in, whereas local police officers are limited to their use of power within the jurisdiction he or she is working in. In some cases the type of offense committed may determine who has power or jurisdiction over the case. Federal law enforcement is divided into three categories: The Department of Justice, Department of Homeland Security, and the Department of the Treasury. Each of these federal law enforcement agencies works together to solve specific types and forms of crimes. Federal law enforcement agencies are authorized by Congress to enforce specific laws or attend to specific situations (Gaines, Miller, 2006). Under the Department of Justice the following are the following departments: The Federal Bureau of Investigations (FBI), United States Marshal Service (USMS), Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), and the Drug Enforcement Administration (DEA). The FBI is responsible for investigating federal law violations and has jurisdiction over two hundred federal crimes like sabotage, espionage, kidnapping, bank robberies, extortion, interstate crimes and civil rights violations. The FBI also assists and provides training to other law enforcement agencies. There are eight separate divisions under the control of the FBI and they are the National Security Division, Criminal Investigation Division, the FBI laboratory, Criminal Justice Information Services Division, Information Resources Division, Training Division, Administrative Services Division, and the Critical Incident Response Group (Siegel, Senna, 2006). All eight of these agencies work together to combat worldwide criminal activity such as terrorism, organized crime, foreign intelligence, federal drug offenses and white collar crimes. Under the Department of Homeland security (DHS) the primary function is to protect United States citizens against international and domestic terrorism. There are fifteen separate agencies that operate under the control of the Secretary of Homeland Security. The DHS consist of the United States Secret Service, the United States Customs Service, Bureau of Customs and Border protection, Bureau of Immigration and Customs Enforcement (Gaines, Miller, 2006). Each of these agencies perform different tasks but the main objective is the same; monitor international and foreign military and or terrorist activities to protect citizens from harm, to stop illegal transport and delivery of goods through customs, to stop illegal immigrants from entering the country illegally. The Department of the Treasury is also part of law enforcement. The primary office is known as the Internal Revenue Service (IRS) was formed in 1789 to regulate and control the federal government’s financial affairs. The IRS mints coins and prints paper money, borrows money, collects taxes from individuals and corporations, and pays all of the federal governments expenses (Gaines, Miller, 2006). The IRS Department also focuses on regulation and violations of the tax laws. The IRS has three branches the Examination Division that audits individual and corporation tax returns. The Collection Division attempts to collect owed and past due tax from individuals and corporations. The Criminal Investigation Division investigates possible tax fraud and tax evasion cases. Even though most people do not consider the IRS as part of law enforcement it very much is, it just mainly focuses mainly on money matters. However just like with all the agencies discussed in this article the IRS under Federal Law can carry a firearm and arrest you. Our personal survival depends on our law enforcement agencies to provide us with protection and community service and apprehend criminal suspects. If anyone of these organizations only had power to function within a specific community then the rest of the places outside of this community would probably see a dramatic rise in criminal behavior and activity. Without laws and law enforcement agencies the world would become disorderly and chaotic. Overall all of these law enforcement agencies carryout many of the same the responsibilities: providing citizens with community services, maintaining the peace, preventing and controlling crime, the apprehension of criminal suspects, and maintaining order of a community by the laws of our nation. Reference: Siegel, L. and Senna, J. (2008). Introduction to Criminal Justice, 11th ed. Thomson Learning Inc. Chapter 5. Gaines, L. and Miller, R. L. (2006). Criminal Justice in Action, the Core the 3rd ed. Thomson Learning Inc. Chapter 5.

Internal Business Process Perspective

Internal Business Process Perspective Introduction Duke Children’s hospital recognized the large amount of data that needed to be linked. This was done so that a true picture of the organizational performance could be accurately depicted. Secondly, key stakeholders were furnished with the relevant information so that they could make informed decisions and enhance their knowledge base.Advertising We will write a custom essay sample on Internal Business Process Perspective specifically for you for only $16.05 $11/page Learn More The risks associated with delivery of information were identified and taken into consideration when making the delivery so that there were no incidences of finger-pointing. Using this approach, each group had to focus on their performance rather than being distracted with other departments. This ensures that each staff measures their individual efforts using the available information and makes an improvement in an intelligent manner. The integration of the clinical and business aspects of health care at the hospital led to a significant improvement in the perspectives of the balanced scorecard. This led to a reduction in business operating costs and an improvement in the hospital’s net margin. Previously the hospital focused on a strategy of reducing costs by cutting back on staffs and services. With the adoption of the scorecard approach, the hospital is undertaking strategic investments to ensure that overall long-term success on all perspectives is realized. Employees welcomed the new approach as shown by the 29 percent improvement in nursing units’ productivity from 1996 to 2000. In addition, the hospital reported an increase in the staff satisfaction, morbidity and the overall health of the organization. Analysis The hospital developed the integrated scorecard in 1996. The scorecard created a single platform for the hospital’s quality clinical results and business outcomes. The scorecard approach was balanced as it re focused all hospital disciplines around a single strategic program.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More All hospital disciplines were identified based on four categories of financial, consumer, learning and development and the internal business. The hospital put focused on the increasing its productivity through the provision of the appropriate tools to increase individual worker performance. The hospital linked its mission, strategy and key performance indicators as well as initiatives by various disciplines across the organization. Secondly, the linkages forming the scorecard were aligned to its budget. Each aspect of the scorecard was assigned to a specific discipline to ensure accountability and addressed the key performance indicators (KPI), staff satisfaction and compliance with regulations (Niven, n.d.). Aligning of the performance data was done to ensure that i t gave an operational picture and the perspective of the patient process in the children’s business. This was done so that operational performance of a unit is linked to the whole performance of the patient process in the hospital. There was a routine analysis of trends in volume, staff levels and cost per patient day. The patient perspective analysis that includes revenue and operating margin and volume were studied and results provided to physicians who input their views on improvement depending on the practice pattern. Once the scorecard was functional, it was leveraged with technology. Technological improvement automated the scorecard and enabled a huge chunk of data to be meaningfully used. The advancement in technology allows for faster and accurate analysis and evaluation, which moved the hospital from a crisis intervention to a strategic solution tactic. Automation ensured that all stakeholders in any discipline had access to the information at the same time wherever they were stationed (Meliones et al. 2001).Advertising We will write a custom essay sample on Internal Business Process Perspective specifically for you for only $16.05 $11/page Learn More Conclusion The operating environment of the hospital present newer challenges, and these are opportunities the hospital to improve on its scorecard. The business strategy change in the Duke University Children’s Hospital was a welcome reprieve for staff and patients as key stakeholders. A shift from the focus on staff cutbacks to reduce costs increased the commitment of staff to the organization. Moreover, the emphasis on individual’s performance as a contribution to the overall operational performance significantly increased employee quality of work as reflected in the positive responses from patients during the evaluation period. Evaluation Duke University Hospital has performed a tremendous work of designing and operationalizing its balanced scorecard vis ible through the positive results realized. The balanced scorecard developed and used by the hospital observes key quality management concepts. It is formulated as a continuous process, measures different elements in the operation perspective and patient perspective such that all stakeholders are able to review data important to their individual performance and recommend improvements. The balanced scorecard designed by the hospital employs the innovation and care aspects of quality. It covers the management of the product, which is quality care for patients, it covers the quality of service presented by nurses and seeks to expand the hospital’s operations by targeting and increase in the patients’ volume. As a result, the strategy has demonstrated that focus on quality ultimately leads to increased productivity and profitability for the organization. Moreover, the balanced scorecard has taken care of the community as it identifies staffs and patients as key stakeholder s of the hospital’s success. To be sustainable, the hospital included regular review of the scorecard as part of the framework and includes a regular investment on the improvement of each perspective of the scorecard (CQI, n.d.). References CQI (2008) What is quality? The Chartered Quality Institute. Web.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Meliones, J. N., Ballard R., Liekweg R., and Burton W. (2001). No mission () no margin: Its that simple. Journal of Health Care Finance. 27(3): 21-30. Niven, P. (n.d.) Internal process perspective. EPM Review. Retrieved from epmreview.com/

Society of United Irishmen

Society of United Irishmen The Society of United Irishmen was a radical nationalist group founded by Theobald Wolfe Tone in October 1791 in Belfast, Ireland. The groups original purpose was to achieve profound political reform in Ireland, which was under the domination of Britain. Tones position was that various religious factions of Irish society had to unite, and political rights for the Catholic majority would have to be secured. To that end, he sought to bring together elements of society which ranged from prosperous Protestants to impoverished Catholics. When the British sought to suppress the organization, it transformed into a secret society which essentially became an underground army. The United Irishmen hoped to gain French aid in liberating Ireland, and planned an open revolt against the British in 1798. The Rebellion of 1798 failed for a number of reasons, which included the arrest of United Irishmen leaders early in that year. With the rebellion crushed, the organization essentially dissolved. However, its actions and the writings of its leaders, particularly Tone, would inspire future generations of Irish nationalists. Origins of the United Irishmen The organization which would play such a large part in Ireland of the 1790s began modestly as the brainchild of Tone, a Dublin lawyer and political thinker. He had written pamphlets espousing his ideas for securing the rights of Irelands oppressed Catholics. Tone had been inspired by the American Revolution as well as the French Revolution. And he believed reform based on political and religious liberty would bring about reform in Ireland, which was suffering under a corrupt Protestant ruling class and a British government which supported the oppression of the Irish people. A series of law had long restricted the Catholic majority of Ireland. And Tone, though a Protestant himself, was sympathetic to the cause of Catholic emancipation. In August 1791 Tone published an influential pamphlet setting forth his ideas. And in October 1791 Tone, in Belfast, organized a meeting and the Society of United Irishmen was founded. A Dublin branch was organized a month later. Evolution of the United Irishmen Though the organization seemed to be little more than a debating society, the ideas coming out of its meetings and pamphlets began to seem quite dangerous to the British government. As the organization spread into the countryside, and both Protestants and Catholics joined, the United Men, as they were often known, appeared to be a serious threat. In 1794 the British authorities declared the organization illegal. Some members were charged with treason, and Tone fled to America, settling for a time in Philadelphia. He soon sailed to France, and from there the United Irishmen began seeking French help for an invasion which would liberate Ireland. The Rebellion of 1798 After an attempt to invade Ireland by the French failed in December 1796, due to bad sailing weather, a plan was eventually made to spark a rebellion across Ireland in May 1798. By the time for the uprising came, many leaders of the United Irishmen, including Lord Edward Fitzgerald, had been arrested. The rebellion was launched in late May 1798 and failed within weeks from lack of leadership, lack of proper weapons, and a general inability to coordinate attacks on the British. The rebel fighters were mostly routed or slaughtered. The French made several attempts to invade Ireland later in 1798, all of which failed. During one such action Tone was captured while aboard a French warship. He was tried for treason by the British, and took his own life while awaiting execution. Peace was eventually restored throughout Ireland. And the Society of United Irishmen, essentially ceased to exist. However, the legacy of the group would prove strong, and later generations of Irish nationalists would take inspiration from its ideas and actions.

Putting Man on the Moon Essay Example | Topics and Well Written Essays - 1250 words

Putting Man on the Moon - Essay Example This paper tells that the news of man going to the moon came about during the Cold War. The Cold War was characterized by a fierce competition between the then Soviet Union and the United States to obtain superpower status and world dominance. The competition involved a show of strength and this invariably necessitated showing proof that one country had better and more destructive weapons and better technology than the other. It is therefore conceivable that the claims of putting a man on the moon were no more than a hoax to convince the world of technological superiority. Be that as it may, both the US and the Soviet Union claim to have accomplished this feat and no scientist stepped forward to state that man cannot land on the moon. Neither have scientists denied that man can orbit in space. Moreover, there is no evidence that the media stories depicting a man on the moon were manufactured. Any view to the contrary is purely speculative. However, it does give one food for thought. Does competition drive success? In other words, if we are in a race to outdo an opponent, can we accomplish anything to show the rival up? It would certainly seem so. The old man’s analogy began to eat away at me and left me pondering several ironies. Every day we are saturated by media reports of national and international conundrums with no sign of relief. For instance, the world recession is spreading and man is powerless to resolve the problem. Likewise, children go missing every day and try as we like, man is powerless to find them and return them to their families safely. Yet man was able to travel to the moon and return safely.

Free trade agreements' negative effects on U.S economic Assignment - 1

Free trade agreements' negative effects on U.S economic - Assignment Example This forms the need to write this report. NAFTA is an example of trading bloc in USA, which came into effect in January 1 1994. It is the largest trading bloc in the world and for this reason; we have used it as a basis of our argument. We have also used other trade deficits to back up our arguments. A free trade area is a form of integration in the countries represented. The countries enter to either a bilateral trade agreement or multilateral trade agreement. We shall define the meaning of the two different types of trade and give an example on each. USA has entered into a number of agreements with different countries for reasons such as: boosting trade, gaining a wider market for its finished and unfinished products among others. Trade barriers such as customs duty and tariffs have been removed facilitating free movement of goods and services in the countries (Davidson 1990). Agreements such as NAFTA agreement that was precendented by United States – Canada trade agreement has had both positive and negative effects in the growth of economy of the country. In the next pages we shall look both at the positive impacts of trade agreements made by USA and dwell more on the negative impacts of the trade. We shall use the NAFTA agreement as the basis of our arguments and othe r trade deficits to backup these arguments. Also illustrations will be used to show the situation in the ground. Business free trade agreements are treaties made between two people or countries to remove barriers of trade between them. These barriers may include tariffs and taxes. These free trade agreements between countries also allow people to move freely with minimum or no restrictions in member countries. The business free trade agreements help in liberalization of international movement of goods and services across countries. Countries that have business free trade agreements sign a

A Sense of Sin Essay Example for Free

A Sense of Sin Essay No one doubts the presence of evil in the world. We experience it in a variety of ways: national and international conflict; domestic and street violence; political and corporate corruption; and a host of manifestations of sexism, clericalism, racism, ageism, and other violations of justice. All such forms of brutality, disorder and discrimination, seem from a theological perspective, are rooted in sin. But do we ever recognize the sin and name it as such? 1 Retrieving a Sense of Sin For some reason, sin seems to have lost its hold on us as a way of accounting for and naming so much of the evil we know. Among the many other reasons, the eclipse of the religious world view through the rise of the secular spirit accounts significantly for the loss of the sense of sin. In fact, in his post-synodal exhortation, Reconciliatio et Penitentia (1984), Pope John Paul II credits â€Å"secularism† above all with contributing to a loss of a sense of sin.2 The secular spirit questions the relevance and meaning of all Christian symbols, and even of religion itself. One effect of this secular spirit on the meaning of sin, for example, has been to reduce sin to some form of psychological or social disorder. The therapeutic perspective which pervades the secular spirit looks on behavior as either healthily adaptive-problem-solving behavior, or as unhealthy, nonadaptive, and problem-creating behavior.3 It does not call the latter sin. For a survey at major attempts in the past twenty years to explore the mystery of sin, see James A. O’Donohue, Toward a Theology of Sin: A Look at the Last Twenty Years,† Church 2 (Spring 1986): 48-54. 2 The other factors of a non-ecclesial nature which John Paul II lists as errors made in evaluating certain findings of the human sciences, deriving systems of ethics from historical relativism, and identifying sin with neurotic guilt. Within the thought and life of the Church, certain trends have also contributed to the loss of the sense of sin. Among these he lists the movement from seeing sin everywhere to not recognizing it anywhere; from an emphasis on fear of external punishment to preaching a love of God that excludes punishment; from correcting erroneous consciences to respecting consciences but excluding the duty to tell the truth. Two other ecclesial factors are the plurality of opinions existing in the church on questions of morality and the deficiencies in the practice of penance. To restore a healthy sense of sin, the pope advocates â€Å"a sound catechetics, illuminated by the biblical theology of the covenant, by an attentive listening and trustful openness to the magisterium of the church, which never ceases to enlighten consciences, and by an ever more careful practice of the sacrament of penance.† See Origins 14 (December 20, 1984): 443-444, quotation at p. 444. 3 The research of the team headed by sociologist Robert Bellah which has produced Habits of the Heart (Berkeley: University of California Press, 1985), a study of the American beliefs and practices which give shape to our character and form our social order, shows that the therapist is the newest character forming American culture. See Chapter Two â€Å"Culture and Character: The Historical Conversation,† pp. 27-51, especially pp. 47-48. 2 Moreover, the secular, therapeutic perspective tends to look on persons more as victims of unconscious or socio-cultural influences than as agents of free actions. Psychiatrists Karl Menninger in Whatever Happened to Sin4 and M. Scott Peck in People of the Lie5 want to make full allowance for those conditions which cause people to do evil. Yet both insist on a strip of responsibility which cannot be negotiated away to these determining influences. While the behavioral sciences provide us with helpful explanations of human behavior, they do not give a full account. Sin is real, and we need a fresh way to get at it and call it what it is. What do we need to grasp in order to retrieve a sense of sin in an adult manner? Contemporary moral theology says a â€Å"sense of responsibility.† Christian theologians find in â€Å"responsibility† the essential theme of Christian faith and the central characteristic of the moral life. A leading Protestant theologian of this century, H. Richard Niebuhr, has done much to give impetus to the â€Å"responsibility† motif in Christian morality. 6 He summarizes the constituents of responsibility by describing the agent’s actions as a response to an action upon him in accordance with his interpretation of the latter action and with his expectation of response to his response; and all of this is in a continuing community of agents. (The Responsible Self, 65) Since God is present to us in and through all that makes up our lives so that we are never not in the presence of God, our responses to all our actions upon us include our response to God. As Niebuhr asserts, â€Å"Responsibility affirms: God is acting in all our actions upon you. So respond to all actions upon you as to respond to his action† (The Responsible Self, 126). If â€Å"being responsible† sums up the quality of character and action marking Christian moral living, sin will mark the failure to be fully responsible. â€Å"Responsibility† as a motif for the moral life has found its way into Catholic moral thinking with the strong support of the biblical renewal in the Catholic Church. Bernard Hà ¤ring, who has been instrumental in renewing Catholic moral thinking, has used this notion of â€Å"responsibility† with great success in reconstructing Catholic moral thought. Along with other Catholic theologians, Hà ¤ring has found in the biblical renewal a fresh theological framework and an orientation for understanding the moral life.7 We turn, then, to the biblical perspective on sin. Menninger, Whatever Happened to Sin? (New York: Hawthorn Books, Inc., 1973). Peck, People of the Lie (New York: Simon and Shuster, 1983). 6 See especially Niebuhr, The Responsible Self (New York: Harper Row, 1963), pp. 61-65. 7 Bernard Hà ¤ring’s writings are vast and wide-ranging. His early three-volume work, The Law of Christ (Westminster: Newman Press, 1961, 1963, 1966), was one of the first major works by a Catholic moral theologian to rethink morality in light of the biblical renewal. His most recent three-volume work, Free and Faithful in Christ (New York: Seabury Press, 1978, 1979, 1981), is an expression of Hà ¤ring’s more mature thought. This work is not a revision of The Law of Christ, but a completely new work. Charles E. Curran, a student of Hà ¤ring, has followed his teacher’s lead in making efforts at renewing moral theology in light of the biblical renewal. Some of Curran’s pertinent articles are â€Å"The Relevancy of the Ethical Teaching of Jesus† and â€Å"Conversion: The Central Message of Jesus† in A New Look at Christian Morality (Notre Dame: Fides Publishers, Inc., 1968), pp. 1-23 and 25-71. Sin: The Biblical Perspective From the Bible we see that Christian morality is primarily a â€Å"vocation.† This means that our life is a response to the word of God spoken to us preeminently in Jesus, but also in and through the people and events of our lives. From the perspective of vocation, wherein God calls and we respond, responsibility replaces obligation as the primary characteristic of the moral life. Also, the relationship that we establish with God in and through our responses to all things becomes the focal point of the moral life. From this point of view, practicing the presence of God becomes essential for Christian responsibility, Christian moral growth, and our awareness of sin. A consistent theme of contemporary theology has been that we cannot have a proper understanding of sin unless we have a proper understanding of the nature and implications of the covenant God has established with us. â€Å"Covenant† and â€Å"heart† are the dominant metaphors of biblical faith for understanding the moral life. They provide the biblical horizon against which to recognize sin. Covenant The two frequently used terms for sin in the Old Testament point to violations of relationships. Hattah is the most common term. Its meaning, â€Å"to miss the mark† or â€Å"to offend,† points to a purposeful action oriented toward an existing relationship. The existence of the relationship makes the offence or failure possible. Pesa, meaning â€Å"rebellion,† is a legal term denoting a deliberate action violating a relationship in community. The New Testament term for sin is hamartia. It connotes a deliberate action rooted in the heart and missing the intended mark. 8 These terms acquire theological significance when used in the context of the covenant which expresses the most personal kind of relationship between God and us. The primary aim of the covenant is that God loves us without our having done anything to attract God’s attention or to win that love. God’s covenant is a bond of completely gratuitous love, pure grace. But God’s initiative of love (grace) does not destroy our freedom. Unlike the Godfather, God makes an offer we can refuse. God’s offer of love awaits our acceptance. Once we accept the offer of love we commit ourselves to living as the covenant requires. The covenant context lifts the notion of sin out of a legalistic framework to set it on a level of a personal relationship with God. In worshipping the golden calf (Ex 32), Israel missed the mark of covenant love, or sinned, not so much because Israel broke one of the laws of the covenant, but because Israel broke the personal bond of love of which the law was an external expression. The law was not to be the final object of Israel’s fidelity. God was. Sin in the Bible is not merely breaking a law. Sin is breaking or weakening the God-given bond of love. The law was an aid to Israel’s fidelity and pointed to the responsibilities of being in relationship to God.

Hobsons Choice by Harold Brighouse :: Hobsons Choice Harold Brighouse Essays

Hobson's Choice by Harold Brighouse Maggie can be described as a woman of many qualities; there are many aspects of the play that can verify this statement. The scene starts with Maggie saying "Dinner at half past one girls, we’ll give him half an hour" This looks as if Hobson has gone to the pub but Maggie has told him that lunch is at one but he says its not. So Maggie says it’s at half one. From the words "We'll give him half an hour" it seems as if this argument is a regular occurrence. Maggie is a very dominant character and because of this, she makes a great saleswoman. "This is a shop you know. We're not here to let people go out without buying." In this scene, we also meet the other main character of the book, Hobson. He is an old man, who likes to show that he has money, by the clothes and the jewellery that he wears. Towards the end of this scene, we meet Willie Mossop. He plays an important part of this play. When we first meet him, he is a shy fellow. "I'm not much good at owt but leather." As the play progress, Maggie marries Will and they start up a business together. By the end of the play, Willie is a completely different person, he is no longer shy, but he is a very confident character who is not afraid to speak his mind. Thanks to Maggie Willie had changed in character. Maggie first becomes aware of Willies talent, when a customer, Mrs Hepworth, visits the shop and demands to see Willie. We find out here how little faith people have for Willie, as when Mrs Hepworth wants to see the maker of her shoes, Hobson tries to apologise as he thinks that Willie has done something wrong. "I assure you it shall not occur again, Mrs Hepworth." By the time Mrs Hepworth has left the shop, she has complemented Willie, insulted Hobson and Maggie has made up her mind that Willie is the man for her. A short while after, Hobson decided to go to the Moonrakers. While he had gone, Maggie took the opportunity to tell Willie her proposal and so she yet again calls him up to the shop. He is still shy and so he doesn't want to come right up. Maggie tries to builds Will's confidence, by telling him how clever he is and how he could do much better. "You're a natural born genius at making boots." This makes Willie feel a little bit better around Maggie as he now knows that she has confidence in him.